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Category: Fee Engagement Letter

Duane Morris Legal Bill Called ‘Seriously Inflated’

March 7, 2024

A recent Law.com story by Amanda O’Brien, “’Seriously Inflated’ Duane Morris Bill Highlights Risk When Big Law and Public Clients Lack Alignment”, reports that, as Duane Morris faces scrutiny over publicly obtained emails alleging that the firm delivered “seriously inflated” bills to a suburban Philadelphia school district following its investigation into allegations of rampant bullying against LGBTQ+ students, the dustup underlines how law firms’ work on behalf of public-sector clients demands a heightened level of communication.

The firm landed in the spotlight in the aftermath of a 151-page internal investigation report for the Central Bucks School District put together in April 2023 by a team led by partners Bill McSwain, the former U.S. attorney for the Eastern District of Pennsylvania, and Michael Rinaldi.  The report ultimately refuted allegations made by the American Civil Liberties Union in 2022 claiming that the school district created a hostile environment for queer students.

The investigation leading to the report took approximately six months, with the district bringing on McSwain and the firm in November 2022.  The bills referenced in the memo span from November 2022 to the end of October 2023, and outside reporting by The Philadelphia Inquirer indicates the bills, totaling around $1.1 million, were paid in December 2023. 

“One could spend countless hours picking apart this bill,” the email, authored by Edward Diasio, a partner at Montgomery County-based Wisler Pearlstine, said.  “The bottom line, from my standpoint, is that it is seriously inflated, and should be reduced considerably.”

Among the issues highlighted in the email were complaints of inefficient time management, vague time entries for hundreds of thousands of dollars of work, and an excessive number of attorneys engaged in repetitive tasks.   “The issue is that the Engagement Letter indicated two attorneys would lead the matter, and rely on help (where appropriate) at lower hourly rates,” the email raids.  “This was a good strategy in theory, but it was poorly implemented by Duane Morris.  The District should have benefitted from the efficiencies such a structure should have generated…”

“What happened, though, was that an army of attorneys was brought in and any efficiencies that could have been achieved were dramatically outweighed by the inefficiencies associated with managing such a large team and all of the internal communication and coordination that come along with that,” the memo’s introduction concludes.

Keeping the Client in Mind

According to several consultants, establishing client expectations around billing practices is a weak point, even a “lost opportunity,” for law firms. At the center of the issue, consultants said, is keeping in mind the client’s expertise when it comes to litigation or other legal matters.

“With corporate clients, often the client is an in-house lawyer. With public sector clients, you’re frequently dealing with people who aren’t lawyers,” Mantra Partner founder and CEO Marci Taylor explained.  “It’s more of an incentive to be as descriptive as possible about the nature and complexity of the task.  You’re writing knowing that there’s a high likelihood that your invoices will be made public.”

Law firm consultant Tim Corcoran also acknowledged that billing isn’t a one-size-fits all practice.  “There is quite a bit of forethought that goes into billing strategies because different circumstances call for different approaches,” Corcoran observed, contrasting in-house lawyer clients to government and public sector clients, and these also to third-party bill reviewers used by many corporate clients. 

Corcoran and consultant Stephen Ruben indicated that billing strategies and professional responsibilities change slightly according to the type of client.   “Normally if you’re dealing with a large corporation or corporations that have a lot of legal matters, they’re [used to] dealing with legal matters over time and have a greater ability to manage the relationship … they know what to ask for, they know what to expect,” Ruben explained.  “The firm has a different obligation when a law firm is dealing with people who are less experienced and sophisticated in dealing with lawyers and litigation.  Litigation is messy by nature.  One would think that when you are dealing with people who are not as experienced in litigation, you have a greater obligation to take them through the process step by step.”

And as for third-party billing reviewers, Corcoran noted that some firms take into account that reviewers might shave off some of the bill.  “It’s like the shopping trick.  Some firms will bill accordingly knowing that clients who put them through this review process will shave off some eventually,” Corcoran said.  “They may also take the exact opposite approach by only billing for the specific things enumerated … in the outside counsel guidelines, because they don’t want to risk the relationship knowing anything outside of that scope will have to be justified or defended.”

Setting Expectations Early

Law firms often fail to set client expectations on billing, Corcoran noted.  As a result, Corcoran said, it is often on clients to take the initiative and set expectations on billing for law firms.  And while some corporate clients may have the sophistication and resources to take charge here, public sector clients—with a shorter history in turning to Big Law for complex engagements—don’t have the same knowhow.  That can be a recipe for frustrations, as the Central Bucks School District’s review demonstrates.

“Failure to set or manage client expectations … is probably the greatest missed opportunity [at law firms],” said Corcoran.  “What lawyers believe is that because they cannot predict with absolute certainty how long something will take, the outcome, and what it will cost, they view it as binary, so few will provide a budget or cashflow guidance to help a client squirrel away funds.”

“It’s up to the client then to impose restrictions or guidelines or checkpoints to say ‘you need to let us know what your work in progress is, we need to be ahead of the pace of your billing,’” Corcoran continued.  “As a former CEO myself who’s managed the law department, I cared about the total amount we’ve got to budget for this … [I’d ask to] get me in the ballpark [of how much something would cost], even on a quarterly basis.”

“Few law firms do that because clients don’t ask for it,” Corcoran added.  The risk, of course, of avoiding early billing discussions is an unhappy client when the bill comes due.  “Not giving a heads-up is zero risk unless the client is unhappy … [then] the risk is that [clients] will subject the invoices to deeper scrutiny,” Corcoran said.  “The risk is you will expect one income stream and get something less than that … [and that] repeated behaviors like that can cause clients to go elsewhere.”

“Client defections are based on dissatisfaction not with the legal work but how the client is treated by the firm almost as an afterthought,” Corcoran continued. “They’re missing out on the ability to retain the client.”  Ruben suggested that firms address billing expectations early on in the relationship with a client, noting that “in generally, a good law firm will state expectations.  That’s what the retainer agreement is about.”

“It should include terms about how [the client] is going to be billed, and there should be conversations about that,” Ruben said.  “You’re dealing with people and when people are involved in a transaction, there’s often going to be a miscalculation of expectations on either side … when you have a monthly bill, issues that need to be managed more quickly come to the attention of both parties.”

Holland & Knight Faces Overbilling Suit

December 13, 2023

A recent Law 360 story, “Holland & Knight Faces Overbilling Suit From Ex-Bank CEO”, reports that Republic First Bancorp's former CEO has accused Holland & Knight LLP of padding its bills as the firm looked to charge him some $7 million for what he said was ultimately "ineffective and unsatisfactory" legal work last year in a dispute over his ouster.

Vernon Hill II said in a complaint filed in Pennsylvania state court that Holland & Knight had engaged in "duplicative … and excessive billing" as it represented him in four separate matters against Republic First last year, including a federal lawsuit alleging that the bank improperly misappropriated the business model and brand equity that Hill had developed during his 13-year tenure.  And despite assigning multiple partners to work on Hill's matters at high hourly rates, the complaint said that the Holland & Knight team repeatedly failed to deliver the kind of results Hill expected.

"What occurred was an unnecessary and inefficient use of a large number of timekeepers, led by a score of partners, who billed Hill excessively and unreasonably, particularly in light of the results they achieved – or, more often, failed to achieve," Hill said in his complaint in the Philadelphia County Court of Common Pleas.  Hill said he formally retained Holland & Knight in March 2022 as he looked to press back on what he said was an "improper corporate coup" by a faction of Republic First board members aimed at ousting him as CEO and board president.

According to court records, Hill was ultimately booted from his position with Republic First in July 2022.  As part of his engagement letter with Holland & Knight, Hill said that the firm promised to keep its bills as low as possible by assigning "lawyers having the lowest hourly rates consistent with the skills, time demands, and other factors … involved in each matter."

By the time Hill eventually terminated his relationship with the firm in July 2023, however, he said that Holland & Knight had charged him some $7 million in fees, about $4.1 million of which he had paid.  When Holland & Knight sent him a demand letter seeking the remaining $2.8 million, Hill said he refused to pay and instead pointed out what he claimed was "the wasteful, inefficient, and unreasonable nature of H&K's bills and billing practices."  Hill said he later offered to try and resolve the fee dispute, but that when Holland & Knight failed to respond, he opted to file the lawsuit in Philadelphia.

In support of his claims, Hill pointed to Holland & Knight's work over the first half of last year to stop the First Republic board faction's efforts to remove him.  That work, Hill said, went on to involve 68 different timekeepers, 19 of whom were firm partners who billed at higher rates.  "Despite deploying a literal phalanx of timekeepers led by a bloated cadre of 19 partners, H&K failed to stop the … faction from driving Hill from the chairmanship of RFB," Hill said.

Article: Twitter Fee Dispute Case Offers Crash Course in Billing Ethics

September 19, 2023

A recent Law 360 article by Lourdes Fuentes, “Twitter Legal Fees Suit Offers Crash Course in Billing Ethics”, reports on ethical lessons from the recent Twitter fee dispute litigation case.  This article was posted with permission.  The article reads:

Corp.'s case against law firm Wachtell Lipton Rosen & Katz, filed over Twitter's legal bill in connection with Elon Musk's $44 billion acquisition of the company, highlights the importance of following proper billing practices, which are governed not only by contract law but also by the higher standards imposed on lawyers by the rules of professional conduct.  The claims in X Corp. v. Wachtell Lipton Rosen & Katz, filed in early July in California's San Francisco County Superior Court, include restitution (unjust enrichment), breach of fiduciary duty, aiding and abetting breach of fiduciary duty, and violation of California Business and Professions Code, Section 17200.

The pleading contains a litany of facts but recounts a concise timeline. From when Wachtell was retained on June 21, 2022, to the Oct. 13 party held to celebrate the month-end closing of the deal at the original $44 billion price, only 114 days had elapsed.  In that time, Twitter received two invoices.  These invoices were included as exhibits to the complaint.  A review of the invoices reveals blank time entries, vague descriptions, irrelevant references and block billing, among other issues.  The invoices amount to close to $18 million.

To compound these perceived improprieties, the final fee statement then added an extra $72 million dollars to that tab.  This was a "success fee" that was referenced in the closing day letter agreement drafted by Wachtell and signed by Twitter's then-chief legal officer, Vijaya Gadde, allegedly hours before the closing sale of Twitter on Oct. 27.  Significantly, the success fee had not been outlined in the engagement letter.

While the validity of the claims will be decided in court, the suit spotlights vital legal billing practices and ethical considerations for attorneys and clients alike.  Even if Wachtell defeats X, the suit has put the reputation of the firm's billing practices at risk.  Moreover, the suit has put the reputation and ethics of individual attorneys at risk by disclosing the invoices at issue, tying timekeeper names to time entries.

Further, the answer to whether the $90 million is fair pay or windfall may not be based on the amount itself, but on whether the parties followed the rules of professional conduct governing attorney-client relationships.  By reexamining billing approaches in light of the Twitter fees case, law firms and clients can take away important lessons on proper billing practices.

The Relevant Rules

Client and lawyer can maintain a positive partnership that is founded on transparency and trust by following an ethical road map.

The claims in the complaint provide us with a good starting point.  They are based on common law tort, contract law and the American Bar Association's Model Rules of Professional Conduct, which have been similarly adopted to varying degrees in other states' jurisdictions.  These are:

    Section 6147 of the California Business and Professions Code, which addresses contingency fees;

    Rule 1.5 of both the California and New York Rules of Professional Conduct, which prohibit unreasonable or unconscionable fees;[6] and

    Rule 1.8 of both the California and New York Rules of Professional Conduct, which prohibit soliciting gifts from clients.

By keeping these rules — or their equivalent from your jurisdiction — top of mind, practitioners can avoid the appearance of impropriety. Though not mentioned in the complaint, I would also add ABA Rule 1.4, which deals with attorney-client communications, to this list.

8 Crucial Steps for Success Fees

Fees based on the outcome of a case, like the success fee in the Twitter case, are permissible, but they still need to be reasonable.  While the ABA rules do not specifically mention success fees, they state that a fee may be contingent on the outcome of the matter for which the service is rendered.  The rules do, however, state that:

A contingent fee agreement shall be in a writing signed by the client and shall state the method by which the fee is to be determined.  Success fees are common in transactional matters, but these are typically negotiated as part of an engagement letter.  They are structured to incentivize the law firm to achieve the best possible outcome for the client.  However, the exact nature and amount of these fees can vary and are a subject of negotiation between the parties.  As a result, it is crucial for both parties to follow these steps.

Transparency and Disclosure

All terms related to the success fee should be clearly stated in the engagement letter or contract.  This includes how the fee is calculated, when it is to be paid, and under what conditions it may be modified or waived.

Reasonableness of the Fee

All fees must be reasonable.  Look for guidance in ABA Rule 1.5 for factors that can be considered to determine reasonableness of a success fee. These can include:

    The novelty and difficulty of the case;

    The skill required to properly provide legal services;

    Comparable rates in your area for like services;

    The amount at issue and the results obtained;

    Time limitations imposed by the client or by the circumstances;

    The reputation, experience and ability of the lawyers performing the services; and

    Whether the fee is fixed or contingent.

Proportionality

The success fee should be proportional to the value provided by the law firm.  This could be in relation to the deal size, the complexity of the transaction or the level of risk involved.

Incentive Alignment

Make sure that the fee structure selected aligns the firm's incentives with the client's goals.  Otherwise, it could be considered a conflict of interest, among other ethical pitfalls.

Regulatory Compliance

Understand your state-specific rules or regulations that might apply.  For example, California's Section 6147 speaks to contingency fee agreements.  Research your jurisdiction's rules and regulations.  Remember, as well, that some jurisdictions may cap or ban certain types of fees.

Dispute Resolution

Include a clause specifying how any disputes over the success fee will be resolved, whether through arbitration, mediation or court proceedings.

Periodic Review

It may be prudent to include provisions for reviewing the success fee arrangement at various stages of the transaction.

Client Consent

Explicit, informed consent from the client is crucial, especially if the success fee arrangement is unconventional or complex.  It is important to note that all fees must not only be reasonable but also adequately explained to clients.  Circumventing clear documentation enables end-runs around billing safeguards in violation of ABA Rule 1.5 and violates Rule 1.4.

While a lawyer and client may renegotiate a fee agreement during an ongoing relationship, the lawyer typically carries the burden of establishing fairness of the new arrangement if it is ever challenged.  Fee agreements entered during the attorney-client relationship will get heightened scrutiny to avoid the appearance of undue influence or impropriety.

In the case of Twitter, the success fee was agreed upon allegedly hours before the closing of the deal.  Although Twitter's old board agreed to the fees, the circumstances in which this transpired could be perceived as unethical and improper because of the lateness of the agreement made by the parties to include a success fee.  Hence, in addition to challenging the fee as unreasonable, the lawsuit claims that, based on the facts leading to the closing day letter agreement, the success fee should be considered a gift, and hence a violation of ABA Rule 1.8.

10 Proper Billing Practices

The controversy highlighted in the Twitter fee case provides a valuable reminder of the heightened scrutiny in attorney-client relationships due to its fiduciary nature and the rules of professional conduct.  In addition to the steps specific to success fees outlined above, it is important to keep these broader billing best practices in mind.

Engagement

Always formalize the fee arrangement in a written agreement.  This holds true whether you are dealing with an hourly rate, a contingency fee or some other type of fee structure.  Any modifications to the engagement terms or fee structure should also be put in writing.

Transparency

Clearly outline how legal fees will be calculated, any percentages that may accrue in the case of a contingency fee and any other expenses that will be deducted from the recovery.

Client Communication

Keep the client informed about any developments.

Alternative Fee Arrangements

There is nothing wrong with exploring creative billing options that can benefit both parties, but ensure they are in line with ethical guidelines and are clearly outlined in the agreement.

Data-Driven Metrics

Consider using data-driven methods to establish fees, especially for alternative fee arrangements.  This adds an element of fairness and can help align incentives between client and lawyer.  Notably, today we have the benefit of using artificial intelligence to come up with creative data-based alternative fee arrangements.

Review and Oversight

Periodically review the billing practices to ensure compliance with your client guidelines.  Train your timekeepers in proper billing practices and client-specific billing guidelines.  This training should be done annually and while onboarding new personnel.

Regulations

Understand the rules governing fees and conflicts of interest.  Train your lawyers in the rules of professional conduct.  This training should be done annually and while onboarding new personnel.

Fiduciary Duty

Always act in the best interest of the client, keeping in mind the fiduciary nature of the attorney-client relationship.

Avoid Surprises

Be proactive to avoid sticker shock.  Discuss potential scenarios and outcomes openly with the client, so they know what to expect in terms of fees.

For example, one fact alleged in the complaint is that:

[I]n the middle of the board's final October 27 meeting, former Twitter general counsel Sean Edgett sent the chart of fees that the Twitter board was meeting to approve.  Upon seeing the magnitude of the fees being presented for the board's approval, one former Twitter director immediately exclaimed in an email reply to Edgett: "O My Freaking God."

Regular Invoicing

Provide detailed invoices that outline the work done, the time spent and the costs incurred.  This not only aids transparency but will also help in resolving any disputes that may arise.  Also remember, your time entries should be treated with as much care as any work product; they should be clear, concise, descriptive and grammatically correct.

By following this ethical road map, the parties will reduce the likelihood of disputes and misunderstandings and, also, maintain a good working relationship.

Conclusion

Whether you are the client or the lawyer, beware falling asleep at the wheel when it comes to new engagements, modifications to billing and billing practices generally.  To do so may risk legal action and your reputation.

Lourdes Fuentes is a seasoned litigator, Founder & Chair of Karta Legal LLC, law firm partner and CEO.  She has a law degree from the University of Pennsylvania and is also a certified Legal Project Manager and Lean Six Sigma Black Belt.  With decades in the field, her expertise lies in optimizing legal operations and promoting ethical billing.  Lourdes founded Karta Legal to tackle these specific challenges, offering tailored solutions that include innovative technology adoption and process improvement.  Her firm caters to a diverse range of clients—from Fortune 100 companies to specialized boutique law firms—ensuring they adhere to transparent and ethical billing practices.

Attorney Says Companies Stiffed Him on Legal Bills

September 5, 2023

A recent Law 360 story by Aaron Keller, “Conn. Lawyer Says Colo. Companies Stiffed $107K Legal Bills”, reports that two Colorado companies, one of which purported to be working on a cryptocurrency exchange, stiffed a Connecticut attorney on legal bills and costs totaling nearly $107,000 in connection with representations in underlying securities lawsuits in Florida and Illinois, a new federal lawsuit alleges.

Edward Stone Law PC, a small Greenwich, Connecticut-based firm with a sophisticated niche practice in commercial litigation, insurance and pensions, says Net Savings Link Inc. and the China Food and Beverage Co. have both failed to pay legal fees and expenses connected with the two core matters.  The defendants share the same Boulder, Colorado, address, according to a breach of contract complaint filed in the U.S. District Court for the District of Connecticut, and they share James A. Tilton of Pennsylvania as president, according to several exhibits.

The complaint alleges that the two companies are jointly and severally liable for the sum in dispute.  "Case is simple," attorney Eddie Stone said when contacted by Law360.  "We provided legal services and despite numerous promises that our invoices would get paid — we got stiffed."

The first underlying matter dates back to April 27, 2021, in Florida, where the complaint says the Colorado companies racked up $25,530 in fees and costs.  The firm's hourly fees were between $375 and $550 per hour, according to a retainer agreement filed as an exhibit.  The retainer letter adds that the Florida dispute involved claims by Jake P. Noch and potentially by his company Pro Music Rights Inc.

The Florida matter referenced in the Connecticut complaint appears to be state court lawsuit, filed in Collier County on June 15, 2021. Noch sued Net Savings and Tilton for allegedly defaulting on a promissory note connected to an even earlier settlement of a $1.3 million dispute surrounding Noch's unpaid duties as the CEO of Net Savings.  Net Savings allegedly promised to trade shares of its common stock to settle the debt but did not follow through because of a depository trust company chill on the necessary shares.  Securities fraud was among the causes of action in Noch's Florida case.

The firm says its work included "drafting pleadings, participating in discovery, representing defendants at status conferences and representing defendants at mediation" before a federal magistrate judge.  The defendants incurred $51,855 in legal costs under the same hourly rates referenced in the Florida matter, according to Connecticut court papers.

That number ballooned to $81,409 because of a 1% monthly interest fee contained in the underlying agreement, Stone alleges.  The Connecticut complaint alleges two counts of breach of contract and an account stated claim that appears to have been pled in the alternative.  Tilton is not named in the Connecticut complaint and is not a named defendant; his name appears only in retainer and billing agreements attached as exhibits.  However, securities issues appear to have plagued him for quite some time.

Client Didn’t Notice Billing Rate Hikes, Jury Hears

July 14, 2023

A recent Law 360 story by Brian Steele, “McCarter & English Client Didn’t Notice Rate Hikes, Jury Hears”, reports that a dietary supplement company founder battling McCarter & English LLP over a $2 million legal bill admitted to a Connecticut federal jury that he didn't thoroughly read the firm's invoices, but also refuted the firm's claim that he was verbally informed about the rate hikes at the heart of his counterclaim. 

On the third day of testimony in a Hartford trial, Jarrow Formulas Inc. owner Jarrow Rogovin said that he was responsible for reviewing and approving payment on the company's legal bills, including those that were generated after Caudill Seed & Warehouse Co. filed a lawsuit in Kentucky in 2013 for misappropriation of trade secrets.  But he said that he did not read those monthly bills past the first page, with one exception, because the thought of the legal action and its potentially devastating consequences made him "sick."

"I didn't do a good job" reviewing the bills before paying them, Rogovin said. He added that he did not notice when rates for two partners rose months after the start of the case, or that prior bills were reissued with higher rates.

McCarter & English, which has offices in Hartford and Stamford, is seeking more than $2 million in unpaid legal bills, mostly from the final five invoices related to the lawsuit filed in Kentucky federal court.  Jarrow countersued for allegedly improper billing practices and claimed that its attorneys botched the case, which ended in 2019 with an adverse verdict for Jarrow and $2.4 million in damages.

Rogovin, a Los Angeles resident, testified that several of the legal team's decisions caused his namesake company to lose the lawsuit and he "repeatedly" conveyed his concerns to McCarter & English attorneys, including partner Mark D. Giarratana.  He said the attorneys declined to pursue certain third-party subpoenas and depose the owner of the plaintiff, Caudill, about a disputed claim that it had spent $5 million and 23 years on research and development related to a broccoli-based product at issue in the case.

"They didn't do their job. They committed malpractice," Rogovin said, prompting U.S. District Judge Michael Shea to instruct the jury that only an expert witness can draw that conclusion.  Judge Shea said the testimony could be used to illustrate Rogovin's state of mind when deciding not to pay outstanding bills after the trial.

On direct examination, defense attorney James E. Heavey asked if Rogovin conducted a line-by-line review of legal bills before authorizing payment.  Rogovin said no, and that he was the only one at Jarrow responsible for reviewing the relevant bills when they came in.  "I looked at the front, the amount of money, and I was sick to my stomach about what was going on," he said when asked about his review process during cross-examination.  "I read the front, I saw what it was and I signed off."

Giarratana previously testified that the firm accidentally billed for his and fellow partner Eric Grondahl's services at the start of the case at an outdated rate, and when he discovered the mistake, the firm reissued three out of five monthly invoices.  But the firm also submitted all five invoices, showing the higher rate, to Jarrow's insurer as part of a failed effort to secure coverage.  Rogovin said that the attempt to obtain payment from the insurer at the higher rate was "unethical" and Jarrow did not know about it.  If he had been aware, Rogovin said, he would have been "very disapproving."

McCarter & English chief financial officer Jacqueline Bosma testified Monday that when the firm reissued the bills to Jarrow, it applied a credit for payment that had been received on one invoice already, according to a review of accounting records.  She said the reissued bills were paid at discounts near the end of the fiscal year.  She was hired as a controller at the firm in 2016.

When the rates rose, they were then frozen for the length of the lawsuit in accordance with Giarratana's policy, even when, Bosma said, the standard rate for each attorney continued to climb.  The freeze allowed Jarrow to save more than $500,000 on fees for Giarratana and Grondahl, she said, and even though attorney Thomas J. Rechen's rate rose in 2016 when the firm noticed it was charging an outdated figure, it also froze, amounting to a total savings to Jarrow of more than $200,000.  Heavey said there was no evidence that Jarrow agreed to the rate increases, but Bosma reiterated Giarratana's prior testimony that paying 70 of the bills without complaint signified an agreement.

Rogovin testified that he was not aware of a credit and the company never received a refund.  He said that he "probably had some kind of vague idea" of what the attorneys were charging per hour, but he did not know that the rates rose several months into the trial, or that McCarter reissued the previous months' bills at higher rates for Giarratana and Grondahl.  Rogovin denied Giarratana's testimony that he had told Rogovin of the rate changes in three phone calls.

"What would be the point of telling me three times?" Rogovin said. "If it were three times, I'd certainly remember it."  He said that if he had known the rates were going up, he would not have agreed to pay them and would have sought advice from the company's CFO.

Rogovin said that since he first retained Giarratana in 1996, when Giarratana worked for a different firm, he had only caught two errors on his legal bills, and one of them appeared on the first page.  Defense attorneys showed that on at least one bill related to the Kentucky litigation, the attorneys' hourly rates were shown on page 32.

Under questioning from plaintiffs' attorney Louis R. Pepe, Rogovin said he found an error on one bill related to the Kentucky case when he noticed that a particular line item described work on a separate legal matter McCarter & English was handling.  Pepe said the only way he could have noticed the error on page 5 was by conducting a line-by-line review, allegedly contradicting his prior testimony.  Rogovin disagreed that he had contradicted himself on the stand or in his deposition, but Judge Shea stopped him from reading the transcript of his deposition out loud and Pepe moved on.

Pepe asserted that there was a decades-long "pattern and practice" whereby Giarratana and ultimately other McCarter partners' rates would rise without prior written notice, Rogovin and Giarratana would not discuss it, and Rogovin would simply settle up, sometimes with a discount if the bills were still outstanding as the end of the fiscal year approached.

Rogovin said he founded Jarrow in 1977 and the company started manufacturing its own product lines in 2002.  He and Giarratana signed an engagement letter in 1996 that notified Rogovin that hourly rates could rise "from time to time," and Rogovin said that he read and understood that letter.  Even though Giarratana's standard rate climbed over the years and he moved firms, landing at McCarter & English through a merger in 2003, Rogovin said they did not sign a new written agreement that contemplated fees.