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Questions to Ask Legal Bill Auditors

September 7, 2011 | Posted in : Billing / Fee Guidelines, Billing Practices, Defense Fees / Costs, Fee Expert / Member, Legal Bills / Legal Costs, Litigation Management, NALFA News

Outside legal bill auditors are often retained by insurance carriers, law firms, corporations, government agencies, and municipalities to review legal invoices in underlying litigation or transactional matters.  No two legal auditing programs are the same.  Legal bill auditing is part art and part science.  Here are a few questions clients should ask legal bill auditors:

  • Is your legal bill review program qualified by NALFA?
  • Is your legal bill review process manual or computerized?
  • Do you do quantitative or qualitative analysis?
  • Do your legal bill auditors participate in professional development programs?
  • What is your turnaround time?
  • Will you back the legal audit results with expert testimony, if needed?
  • Do you look at the legal invoices alone or the work product as well?
  • Who reviews the bills (i.e. attorneys, paralegals, accountants)?
  • Do your legal bill auditors keep up with the latest attorney fee and legal billing jurisprudence and scholarship?